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  Client Relationships
 
 

It is essential to have close working relationships with our clients, to be aware of their changing circumstance and thus be able to be proactive in delivering timely and relevant support and advice.

We operate in a competitive market. What makes us successful in attracting clients and then maintaining long beneficial relationships is the dedication of our Partners and staff. Each client has a Partner whose staff will deal with their affairs so that we can provide the required continuity of service and understand their needs. Establishing and maintaining close working relationships is a vital factor in being able to provide timely advice and support whenever it is required.

Our aim is to establish fee levels in advance so that each client has a clear understanding of the services to be provided and at what cost. For many of our clients, if extra work is required we will indicate the additional fees before we undertake the work.

Traditionally accounting services are charged on a time spent basis, quarterly in arrears. If, however, alternative methods of payments are more applicable to the clients' circumstances we are happy to discuss these.

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